Growing Your Practice. How It Works.
Step 1. Discovery Call
Schedule a consultation with our team to pinpoint your specific requirements, ensuring our services align with your needs.
Step 2. Match Candidate
If we’re the right match, we’ll forward an agreement for you to sign, and thereafter, you’ll be paired with your dedicated medical virtual assistant.
Step 3. Coaching & Onboarding
Your dedicated GoLean Coach begins to provide personalized, attentive service to steer you through our established onboarding of virtual assistants.
Trusted by medical offices nationwide 
Your GoLean hire will streamline your daily work experience with remote medical assistants.
Are high staff turnover frustrating your patients, yourself, and your team?
This is compounded by work not getting done, insurance being incorrectly filed, and leading to a high-stress environment due to disrupted continuity of care and increased workload.
Do you find yourself managing an office rather than serving patients?
Navigating the complexities of office management, from administrative tasks to staff coordination, can divert attention away from patient care.
Does it feel like your overhead is getting out of control?
These escalating costs often stem from a combination of administrative burdens, inefficient processes, and unoptimized resource allocation and turnover of medical staff.
Does it feel like taking time off will never happen?
For doctors, the prospect of taking time off can appear unattainable due to the demands of daily operations, resolving unexpected issues, and getting things done.
1 Week Average Placement Time
Getting Started To Growing Your Practice Is Easy
Medical Receptionist
In the fast-paced world of healthcare, where efficiency and patient satisfaction are key, a virtual medical receptionist can serve as a vital asset to your medical and dental practice.
Medical Administrative Assistant
A Remote Medical Administrative Assistant is a professional who operates from a remote location, providing crucial administrative support to healthcare providers in medical and dental practices.
Spanish Translator in Medical and Dental Practices
A Spanish translator in a medical and dental practice plays a vital role in bridging the communication gap between healthcare providers and Spanish-speaking patients.
Medical Insurance Verification
An Insurance Verification Virtual Assistant is a specialized remote professional who handles the process of insurance verification in medical and dental practices.
Medical Billing
We generate healthcare claims to submit to insurance companies for the purpose of obtaining payment for medical services rendered by providers and provider organizations.
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Frequently Asked Questions About Medical Virtual Assistants
What is a Medical Virtual Assistant (MVA)?
Similar to an on-site medical assistant, a Medical Virtual Assistant works remotely handling clinical and administrative tasks for healthcare practitioners.
What tasks do your MVAs perform?
Our MVAs are trained in EMR management, medical billing/coding, eligibility and benefits verifications, answering the phones, processing prior authorization requests, and other tasks specific to your practice.
Do you and your MVAs comply with HIPAA policies?
Yes. We conduct HIPAA training for all MVAs.
Where are the MVAs located?
Our Medical Virtual Assistants are located in the Philippines, India, Central and South America.
How do I communicate with my MVA?
Our Medical Virtual Assistants are available through these communication methods: email, chat, video conferencing, and by phone.
Do you offer dedicated MVAs?
Yes, all our MVAs are dedicated to one account.
Will GoLean sign a BAA?
Yes, signing a BAA is a standard for our services.
How do I get started?
Fill out the form below by clicking on the button and we’ll contact you to discuss your practice needs and the solutions we can offer for your practice. We’ll explain the process of integrating a Medical Virtual Assistant for a smooth transition and onboarding.
Can I cancel anytime?
Absolutely. This is a month-to-month commitment so you can cancel anytime — no questions asked” “Do you offer refunds?” – “We offer a 7-day money-back guarantee. If you are not satisfied within your first 7 days of payment we will refund your money. After that, we work under a month-to-month commitment so you can cancel at any time and only be charged for that month.
