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HIRE A REMOTE MEDICAL ASSISTANT & VIRTUAL RECEPTIONIST

Hire reliable virtual medical assistants that cost 50% less than their US counterparts.

We help Doctors, Dentists, Veterinarians, Chiropractors, and Optometrists find the right hire to scale their practice.

Download Guide Find Your VA

Trusted by

Healthcare practices going lean.

My GoLean VA is my savior.

My VA has become a valuable part of my business. Her sensitivity and care for patient data have earned my utmost trust. I love her work ethic, and we get more done in a day because she’s around.

Dr. Marissa ToussaintAnise Medical

My patients and staff are loving my GoLean VA

Our team is always delighted by my VA’s bright and happy disposition. At any time of the day, you’ll find him happily answering the phone whether it’s for our patients or our staff and physicians. He is such a delight to work with and we can’t imagine our office without him.

Dr. Trishanna SookdeoSookdeo family medicine INC

My VA is a team player!

I love how our GoLean VA just gets things done. Our patients get a prompt response from our clinic for any request for a schedule, she makes the calls, and I never have to worry about a patient getting overlooked again.

Dr. Saska Sookra WinslowLifeStream Family Medicine

We’re growing our customer loyalty, thanks to my VA

Patients keep coming back because our VA has given our clinic an amazing first impression. I’m very confident in our VA and she has represented our practice in the best possible way!

Dr. Vishal BhalaniThe Bhalani Urology Institute

It was like plug and play

My experience with GoLean has been amazing. I was worried about having to train my VA so much but to my surprise he already knows how to use the EMR and was already certified for customer service, HIPAA, and more. It had cut down hours of staff training for me, since he got to work right away.

Dr. Venkata AligetiInterventional Cardiologist

Our VA is an asset to our team.

We’re running a busy practice and our GoLean VA has been an awesome addition to our team. She takes initiative, gets things done, and organizes things for us.

Dr. Giriraj SharmaSharma Facial Plastic Surgery

Why Hire Your Next Medical VA from GoLean.

HIPAA-Trained

Work with someone who practices safe handling of confidential patient information.

Skilled in EMR Systems

Spend less time training your new medical virtual assistant.

BAA Signed With GoLean

GoLean offers a Business Associate Agreement as a company to its clients. Your BAA is not just with your VAs; it’s with us.

Global List of Talent

We source healthcare talent from all over the world: Europe, Africa, Southeast Asia, and South America.

Bilingual Speakers

Speak to your patients in the language they understand. We can help you find bilingual, Spanish-speaking medical virtual assistants.

Vetted & Recommended

GoLean VAs go through a strict hiring process. We make sure you are only getting the best of the best.

Our Medical Virtual Assistant rates start from only $8.50/hr.

No hidden charges or fees. Cancel anytime. Get started in a week.

Find Your VA

Go Lean to Grow Fast in 3 Simple Steps

1

Book a Discovery Call

Complete the form and schedule a consultation with a GoLean advisor. This is an opportunity to understand your needs and define the search criteria.
2

Find your perfect match

If you like what you see, make it official. Sign the agreement and we’ll start the search for your dedicated medical virtual assistant or remote receptionist.
3

Set you up for success

You’ll be assigned a dedicated GoLean Coach. They’ll help you choose the right candidate, answer your questions, and guide you through the onboarding process.

Our Virtual Medical Assistants specialize in

Medical Administrative Assistant

Your administrative assistant will help you schedule in patient appointments, update EMR, send out patient confirmation and reminders, and many more.

You’ll be able to serve more patients and achieve better client experience!

Medical Virtual Receptionist

Say hello to quieter clinics, where phones get answered right away. With a virtual medical receptionist, your patients will come and leave with a smile.

They will help welcome visitors, answer their questions, and even solve problems.

Insurance Verification Assistant

Your insurance verifier will help you verify insurance coverage for new patients and referrals as well as update information for existing patients.

They will free up your time to take care of patients rather than doing insurance paperwork.

Medical Billing Assistant

Your medical billing assistant will be responsible for accurately submitting claims, follow-up with payers, and appealing denials.

This person will take over any needed coordination with patients, doctors, and insurance companies.

Spanish Translator

A Spanish-speaking translator will help you ensure effective communication, patient understanding, cultural sensitivity, legal compliance, improved outcomes, and overall patient satisfaction and safety.

Now you can serve diverse clients without worries.

30-day Money-Back Guarantee

We know you'll love us, but in the unlikely event that you’re not happy with us within your first 30 days of payment, we’ll refund your money.

Find Your VA

Level up your healthcare practice

Tips, tricks, and proven tactics for building a world-class remote medical administrative team.

Download Guide

Read the latest posts on managing a remote medical administrative team

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Frequently Asked Questions.

What is a medical virtual assistant?

Similar to an onsite medical assistant, a Medical Virtual Assistant works remotely handling clinical and administrative tasks for healthcare practitioners.

What tasks do your MVAs perform?

Our MVAs are trained in EMR management, medical billing/coding, eligibility and benefit verifications, answering the phones, processing prior authorization requests, and other tasks specific to your practice.

Do you and your MVAs comply with HIPAA policies?

Yes. We conduct HIPAA training for all MVAs.

Where are the MVAs located?

Our Medical Virtual Assistants are located in the Philippines, India, and Central and South America.

How do I communicate with my MVA?

Our Medical Virtual Assistants are available through these communications methods: email, chat, video conferencing, and by phone.

Do you offer dedicated MVAs?

Yes, all our MVAs are dedicated to just one practice/account alone.

Will GoLean sign a BAA?

Yes, GoLean will sign a BAA for you as an addition to our standard virtual assistant service.

How do I get started?

Click on the Find Your VA button, fill out the form, and we’ll contact you to discuss your needs and the solutions we can offer for your practice. We’ll explain the process of integrating a Medical Virtual Assistant for a smooth transition and onboarding.

Can I cancel anytime?

Absolutely. This is a month-to-month commitment so you can cancel anytime – no questions asked.

Do you offer refunds?

We offer a 30-day money-back guarantee. If you are not satisfied within your first 30 days of payment we will refund your money. After that, we work under a month-to-month commitment so you can cancel at any time and only be charged for that month.

Virtual medical receptionist - GoLean