Patient Experience Is No Longer Secondary, It Is a Growth Strategy
For decades, healthcare talk about patient experience felt like a nice add-on to quality care rather than a driver of
123 Main Street, New York, NY 10001
123 Main Street, New York, NY 10001
Hear how our VMAs Help Medical Practices
“It’s perfect! There are no hurdles and you are on top of things.”
Dr. Sodhi
St. Joseph Hospital
“This is above and beyond what I have experienced with your competition.”
Dr. Sachin Kukreja
DFW Bariatrics and General Surgery
“You are doing a great job, and it is wonderful that you are very accessible.”
Jill Todd
Freedom Allergy Clinic
All great, you guys are very organized – all positive.
Stefanie Mathis
Practice Manager
Lifestyle Medical Center
“She’s great (Go Lean VA) – she’s on top of everything in the morning, both email and voicemail.”
Jessica Audens
Office Manager
Baumrind Eye Clinic
“There’s consistency across the board with Go Lean.”
Dr. Barksdale
Foot & Ankle Specialists of Indiana
“My VA has become a valuable part of my business. Her sensitivity and care for patient data have earned my utmost trust. I love her work ethic, and we get more done in a day because she’s around.”
Dr. Marissa Toussaint
Anise Medical
“Our team is always delighted by my VA’s bright and happy disposition. At any time of the day, you’ll find him happily answering the phone, whether it’s for our patients or our staff and physicians. We can’t imagine our office without him.”
Dr. Trishanna Sookdeo
Sookdeo Family Medicine Inc
“I love how our GoLean VA just gets things done. Our patients get a prompt response from our clinic for any request for a schedule, she makes the calls, and I never have to worry about a patient getting overlooked again.”
Dr. Saska Sookra Winslow
LifeStream Family Medicineoussaint
“Patients keep coming back because our VA has given our clinic an amazing first impression. I’m very confident in our VA and she has represented our practice in the best possible way!”
Dr. Vishal Bhalani
The Bhalani Urology Institute
“My experience with GoLean has been amazing. I was worried about having to train my VA, but he already knows how to use the EMR and was already certified for customer service, HIPAA, and more. It had cut down hours of staff training for me, since he got to work right away.”
Dr. Venkata Aligeti
Interventional Cardiologist
Work with someone who practices safe handling of confidential patient information.
Spend less time training your new medical virtual assistant.
GoLean offers a Business Associate Agreement as a company to its clients. Your BAA is not just with your VAs; it’s with us.
We source healthcare talent from all over the world: Europe, Africa, Southeast Asia, and South America.
Speak to your patients in the language they understand. We can help you find bilingual, Spanish-speaking medical virtual assistants.
GoLean VAs go through a strict hiring process. We make sure you are only getting the best of the best.
No hidden charges or fees. Experience REAL partnership.
Tips, tricks, and proven tactics for building a world-class remote medical administrative team.
For decades, healthcare talk about patient experience felt like a nice add-on to quality care rather than a driver of
Medical virtual assistants handle administrative, billing, and communication tasks remotely for medical practices. They manage phone calls, schedule appointments, verify
Virtual medical scribe services cost $2,500-$4,000 monthly per physician and save 2-3 hours daily on documentation work. Most physicians see
Your administrative assistant will help you schedule in patient appointments, update EMR, send out patient confirmation and reminders, and many more.
You’ll be able to serve more patients and achieve better client experience!
Say hello to quieter clinics, where phones get answered right away. With a virtual medical receptionist, your patients will come and leave with a smile.
They will help welcome visitors, answer their questions, and even solve problems.
Your insurance verifier will help you verify insurance coverage for new patients and referrals as well as update information for existing patients.
They will free up your time to take care of patients rather than doing insurance paperwork.
Your medical billing assistant will be responsible for accurately submitting claims, follow-up with payers, and appealing denials.
This person will take over any needed coordination with patients, doctors, and insurance companies.
A Spanish-speaking translator will help you ensure effective communication, patient understanding, cultural sensitivity, legal compliance, improved outcomes, and overall patient satisfaction and safety.
Now you can serve diverse clients without worries.
Similar to an onsite medical assistant, a Medical Virtual Assistant works remotely handling clinical and administrative tasks for healthcare practitioners.
Our MVAs are trained in EMR management, medical billing/coding, eligibility and benefit verifications, answering the phones, processing prior authorization requests, and other tasks specific to your practice.
Yes. We conduct HIPAA training for all MVAs.
Our Medical Virtual Assistants are located in the Philippines, India, and Central and South America.
Our Medical Virtual Assistants are available through these communications methods: email, chat, video conferencing, and by phone.
Yes, all our MVAs are dedicated to just one practice/account alone.
Yes, GoLean will sign a BAA for you as an addition to our standard virtual assistant service.
Click on the Find Your VA button, fill out the form, and we’ll contact you to discuss your needs and the solutions we can offer for your practice. We’ll explain the process of integrating a Medical Virtual Assistant for a smooth transition and onboarding.
Absolutely. This is a month-to-month commitment so you can cancel anytime – no questions asked.
