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Hear how our VMAs Help Medical Practices
“It’s been great so far. You guys are very professional and communicative, and I really appreciate that.”
Dr. Melissa Tihin
Central Valley Family Therapy
“I can’t be any happier with you guys. Like, I’m really happy. “
Dr. David Steinberg
David Steinberg MD, Inc
“Oh, I love GoLean!… what sets GoLean apart from other companies is the communication and the professionalism. We’re very happy with GoLean.”
Shaervonha Taylor
Affinity Neurocare
“You guys are providing an excellent service, just so you know! The whole process has just been pretty smooth!”
Dr. Chuan Wang
Studio Blu Dental
“This is above and beyond what I have experienced with your competition.”
Dr. Sachin Kukreja
DFW Bariatrics and General Surgery
All great, you guys are very organized – all positive.
Stefanie Mathis
Practice Manager
Lifestyle Medical Center
“She’s great (Go Lean VA) – she’s on top of everything in the morning, both email and voicemail.”
Jessica Audens
Office Manager
Baumrind Eye Clinic
“There’s consistency across the board with Go Lean.”
Dr. Barksdale
Foot & Ankle Specialists of Indiana
“Our team is always delighted by my VA’s bright and happy disposition. At any time of the day, you’ll find him happily answering the phone, whether it’s for our patients or our staff and physicians. We can’t imagine our office without him.”
Dr. Trishanna Sookdeo
Sookdeo Family Medicine Inc
Work with someone who practices safe handling of confidential patient information.
Spend less time training your new medical virtual assistant.
GoLean offers a Business Associate Agreement as a company to its clients. Your BAA is not just with your VAs; it’s with us.
We source healthcare talent from all over the world: Europe, Africa, Southeast Asia, and South America.
Speak to your patients in the language they understand. We can help you find bilingual, Spanish-speaking medical virtual assistants.
GoLean VAs go through a strict hiring process. We make sure you are only getting the best of the best.
No hidden charges or fees. Experience REAL partnership.
Tips, tricks, and proven tactics for building a world-class remote medical administrative team.
A patient calls your practice. They go to voicemail. They do not leave a message. They call the next practice
Nobody brags about insurance verification or billing workflows.The best practices make these processes invisible.Everything gets done—consistently, quietly, without friction.That’s not
Most Virtual Medical Assistants deployments fail not because the VMA is incompetent, but because the staffing model was broken before
Dental. Chiropractic. Optometry. Vet Clinics. Primary Care. Physical Therapy. Specialty Practices. Behavioral & Mental Health. Each has a different administrative
The practices still debating whether to try a virtual team are already behind the ones who deployed one 18 months
Most “medical VAs” are just general admins backed by clever marketing. The label changed. The training didn’t. And your practice
68 million people in the U.S. speak a language other than English at home. The practices that serve them well
New patient onboarding—from the booking call to check-in—sets the baseline for your entire practice. In most offices, this sequence is
The 4-Step Operational Reset If you started your practice to spend more time with patients — and you’re spending it
Your administrative assistant will help you schedule in patient appointments, update EMR, send out patient confirmation and reminders, and many more.
You’ll be able to serve more patients and achieve better client experience!
Say hello to quieter clinics, where phones get answered right away. With a virtual medical receptionist, your patients will come and leave with a smile.
They will help welcome visitors, answer their questions, and even solve problems.
Your insurance verifier will help you verify insurance coverage for new patients and referrals as well as update information for existing patients.
They will free up your time to take care of patients rather than doing insurance paperwork.
Your medical billing assistant will be responsible for accurately submitting claims, follow-up with payers, and appealing denials.
This person will take over any needed coordination with patients, doctors, and insurance companies.
A Spanish-speaking translator will help you ensure effective communication, patient understanding, cultural sensitivity, legal compliance, improved outcomes, and overall patient satisfaction and safety.
Now you can serve diverse clients without worries.
Similar to an onsite medical assistant, a Medical Virtual Assistant works remotely handling clinical and administrative tasks for healthcare practitioners.
Our MVAs are trained in EMR management, medical billing/coding, eligibility and benefit verifications, answering the phones, processing prior authorization requests, and other tasks specific to your practice.
Yes. We conduct HIPAA training for all MVAs.
Our Medical Virtual Assistants are located in the Philippines, India, and Central and South America.
Our Medical Virtual Assistants are available through these communications methods: email, chat, video conferencing, and by phone.
Yes, all our MVAs are dedicated to just one practice/account alone.
Yes, GoLean will sign a BAA for you as an addition to our standard virtual assistant service.
Click on the Find Your VA button, fill out the form, and we’ll contact you to discuss your needs and the solutions we can offer for your practice. We’ll explain the process of integrating a Medical Virtual Assistant for a smooth transition and onboarding.
Absolutely. This is a month-to-month commitment so you can cancel anytime – no questions asked.
